Selected work

Built, deployed, and running.

A look at the kind of systems we ship. We keep client names private until they choose otherwise, so the work below is described by industry and outcome.

Case studies

At-home care

Inbound messages, answered by an agent

A multi-location home-care company ran client and caregiver communication by hand. Staff watched a shared number, read each message, looked up who sent it, and typed a reply. Anything missed was a client or caregiver left waiting.

n8nAI agentsHubSpotSMS

What we built

AI agents that read each inbound text, identify the sender, and draft a reply in context.
A human-takeover path, so a staff member can step into any conversation and the agent stands down.
Every message and outcome logged to their CRM and a database, so nothing lives only in someone's head.

Outcome

Routine messages get handled the moment they arrive. The team spends its time on the conversations that actually need a person.

Inbound call handling

An AI receptionist that answers every call

Inbound calls came in faster than a small team could pick them up. People waited on hold or left voicemails that took hours to return, and every call still had to be sorted to the right person by hand.

VAPIAI voicen8nTicketing

What we built

An AI voice agent answers each call in a natural voice, works out what the caller needs, and handles or routes it.
Calls are classified by intent and sent to the right queue, with a ticket opened automatically so nothing falls through.
Anything that needs a person is handed off with the context already captured, no replaying voicemails.

Outcome

Callers get answered the moment they ring instead of waiting. The team works structured tickets rather than a pile of voicemails.

Appointment confirmations

Outbound calls that confirm the day's appointments

Confirming the next day's appointments meant a staff member dialing down a list by hand every afternoon. It was slow, easy to skip when things got busy, and no-shows slipped through.

VAPIAI voicen8nScheduling

What we built

A daily agent calls each scheduled person in a natural voice to confirm, reschedule, or cancel.
Every call's result is written back to the schedule on its own.
Confirmations, reschedules, and no-answers are logged so the team sees the day's status at a glance.

Outcome

The afternoon call-down is gone. The list gets worked every day without fail, and the team starts each morning knowing exactly who is confirmed.

Shift operations

Shift reminders that confirm themselves

Reminding staff about upcoming shifts and chasing confirmations fell on coordinators, by text and phone, one person at a time. A reminder that slipped meant a shift nobody showed up for.

n8nSMSGoogle SheetsScheduling

What we built

A daily job reads the next day's schedule and texts each person a reminder about their shift.
Replies are read automatically, and a confirmation is logged the instant someone responds.
Anyone still unconfirmed by a cutoff is escalated to a coordinator, so gaps surface before the day begins.

Outcome

Coordinators stop spending mornings chasing replies. Reminders go out and confirmations come back on their own, leaving only the real no-shows for a human.

Invoice processing

Invoices read from the inbox, parsed into an import file

Invoices arrived by email and had to be opened, read, and re-keyed line by line into a spreadsheet before they could be loaded into the system that uses them. Hours of copy-paste, and an easy place for a typo to cost real money.

AI parsingEmailExcelERP import

What we built

An agent watches the inbox, spots incoming invoices, and reads the fields that matter off each one.
The extracted data is written straight into a structured Excel template, formatted the way the downstream import expects.
The finished file lands ready to load into the ERP, with no manual re-keying in between.

Outcome

Invoices go from inbox to import-ready without anyone retyping them, and the data arrives in the right shape the first time.

Capabilities

What we build

Most engagements combine a few of these into one system that runs on its own.

Email intake & triage

Read, summarize, and route an inbox so the right messages reach the right person.

Document & file automation

Parse exports, contracts, and spreadsheets, then write the result back in the format the next step expects.

CRM & data sync

Keep records consistent across the tools you already run, with no manual re-keying.

AI agents

Conversational and decision-making agents that handle a task end to end, with a human in the loop where it counts.

Scheduled digests & reminders

Deadlines, follow-ups, and status pulled together on a cadence so nothing slips.

Research workflows

Multi-source research gathered, checked, and summarized into something you can act on.

Have a process that eats hours every week?

Get in touch and we'll set up a discovery call. We'll look at how your team works and tell you what's worth automating.

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